IndiGo offers CCI remedies after mass disruption triggers competition concerns
India’s largest airline has proposed five commitments, including passenger redressal, refunds and temporary slot releases, as the CCI pauses its probe for public comment. The move follows December disruptions that affected more than 300,000 passengers.
IndiGo proposed crisis-management, passenger-redressal, refund and temporary slot-release measures to resolve CCI competition concerns after December’s mass flight disruptions. CCI has paused its investigation while it seeks public comments on the airline’s commitments.
Why this matters
The remedies follow IndiGo’s warning that airport-airline ownership reform could distort competition, while recent Q1 losses highlighted pressure from surging fuel costs and costs outpacing revenue growth.
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