Indian Railways fines catering firms Rs 5.13 crore over food quality and pantry hygiene lapses

Following complaint inquiries over the past three years, Indian Railways has penalised catering providers and is expanding monitored base kitchens, CCTV coverage and POS-enabled payments in pantry cars.

— Filed Mon, 3 Aug, 2026, 18:02 IST · Source ET Small Business · Updated

Indian Railways fined catering service providers Rs 5.13 crore after inquiries into complaints of poor food quality and unhygienic pantry cars. It is expanding monitored base kitchens, CCTV oversight and POS-enabled digital payments in pantry cars.

Why this matters

The catering enforcement push complements Indian Railways’ freight Vande Bharat trials for parcel and cold-chain logistics and planned online luggage booking for reserved-train passengers, extending operational upgrades into onboard services.

Retail-company is accelerating, up 228783% QoQ.