India Inc backs GST at 9, but refund delays and audit inconsistency squeeze retail working capital
Deloitte's GST@9 survey of 1,096 leaders finds 99% positive/neutral sentiment, yet 87% want clarity, 61% seek uniform audits and 36% demand faster refunds. Taxpayer base has grown from 66.5 lakh to 1.65 crore — but inverted duty structures and refund lags remain material working-capital drags for retail and MSME operators.
Deloitte's GST@9 survey of 1,096 leaders shows 99% positive/neutral sentiment toward GST, but flags refund delays, audit inconsistency and inverted duty issues — material working-capital concerns for Indian retail and MSME operators.