India becomes world's largest retail GCC hub with 180 centres, 2.7 lakh professionals

India now hosts 180 retail Global Capability Centres employing over 270,000 professionals, cementing its role as the top destination for global retail back-end operations and technology functions.

— Filed Wed, 8 Jul, 2026, 09:16 IST · Source Moneycontrol · Results · Updated

India has become the world's largest hub for retail Global Capability Centres, hosting 180 centres employing over 270,000 professionals, underscoring the country's growing role in global retail back-end operations and technology functions.

Why this matters

India's rise to the top of the retail GCC rankings reflects growing global reliance on the country for retail technology and back-end operations, reinforcing its position as a strategic offshore hub.

Retail-company theme accelerating sharply at +645300% QoQ.