ICICI Lombard launches 25 insurance and service innovations for its 25th year

ICICI Lombard has introduced 25 products and service upgrades, including a digital metro branch in Mumbai, bilingual Voice AI, women’s health, pet and home cover, connected-vehicle cyber insurance and 30-minute roadside assistance across 15 cities.

— Filed Mon, 3 Aug, 2026, 18:20 IST · Source The Hindu BusinessLine · Updated

ICICI Lombard launched 25 insurance products and service innovations, including a Mumbai metro digital branch, Hindi-English Voice AI, women’s health, pet and home insurance, plus connected-vehicle cyber cover and 30-minute roadside assistance in 15 cities.

Why this matters

With no related recent signals provided, the 25-innovation rollout broadens ICICI Lombard’s omni-channel footprint across branches, voice support and roadside assistance.

Omni-channel is accelerating, up +199700% QoQ.