Ernakulam consumer panel orders Qatar Airways to pay ₹10 lakh over children’s denied boarding

Qatar Airways must compensate an Italy-based Indian family after the Ernakulam consumer commission found it wrongly denied boarding to two children on a Kochi–Venice trip. The order also includes ₹25,000 in costs, with payment due in 45 days and 9% annual interest on delays.

— Filed Thu, 23 Jul, 2026, 10:51 IST · Source Business Today · Latest · Updated

Ernakulam’s consumer commission ordered Qatar Airways to pay an Italy-based Indian family ₹10 lakh for wrongfully denying their two children boarding from Kochi to Venice, calling the conduct deficient service and unfair trade practice.

Why this matters

No related recent Qatar Airways signals were provided, making the Ernakulam consumer panel’s denied-boarding compensation order a standalone consumer-redressal development.

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