Deloitte GST@9 survey: 99% industry acceptance, but refund delays hit 77% of businesses
Deloitte's GST@9 survey of 1,096 industry leaders finds near-universal acceptance of GST with 99% positive/neutral sentiment. However, 77% flag refund delays, 57% cite ITC disputes, and MSMEs continue to face working capital strain. 89% rank AI as a compliance priority; 67% of MSMEs back quarterly filing.
Deloitte GST@9 survey of 1,096 industry leaders shows near-universal acceptance of GST with 99% positive/neutral sentiment, but flags refund delays (77%), ITC disputes (57%) and working capital strain as persistent challenges for businesses including MSMEs.