Consumer forum orders Maruti, Nexa dealer to replace faulty Grand Vitara with E20 model or refund ₹20.5 lakh
A Chhattisgarh consumer forum ruled against Maruti Suzuki and Raipur-based Nexa dealer Skya Automobiles, citing deficiency in service and unfair trade practice. The order mandates replacement with an E20-compliant Grand Vitara or a ₹20,50,494 refund at 7% interest, plus ₹1 lakh compensation and ₹10,000 litigation costs within 45 days.
Chhattisgarh consumer forum ordered Maruti Suzuki and its Nexa dealer to replace a faulty Grand Vitara with an E20-compliant model or refund ₹20.5 lakh, plus ₹1 lakh compensation, citing deficiency in service and unfair trade practice.
Why this matters
Adds to mounting E20 fuel scrutiny of Maruti Suzuki, echoing India's first E20 fuel ruling on Grand Vitara replacement and a prior ₹21.6 lakh order over E20 engine stalling.
Retail-brand signals accelerating at +311900% QoQ.