ClickPost's AI agent Parth resolves 80% of failed deliveries within 24 hours for 450+ D2C brands
ClickPost rolls out Parth, an AI voice agent automating non-delivery report (NDR) handling for D2C clients including Nykaa, MyMuse, Souled Store and Borosil. The tool automates 90% of customer outreach and has cut return-to-origin rates 15-20%, with RTO dropping to 17% from 25% YoY across users.
ClickPost's AI voice agent Parth automates non-delivery report handling for D2C brands, resolving 80% of failed deliveries within 24 hours. Used by MyMuse, Nykaa, Souled Store, Borosil; cuts RTO rates by 15-20% for Indian ecommerce players.
Why this matters
ClickPost is deepening its logistics SaaS stack with AI automation, targeting the costly NDR and RTO problem that erodes D2C margins across Indian e-commerce.
Omni-channel signals steady at 413 over the last 90 days.