CII-led skilling pipeline funnels 65,000 slum workers into India's retail, QSR and gig economy

Industry-NGO programmes mapped 50 urban slum clusters and placed 65,000 workers — including 18,300 women in 2025 — into retail, ecommerce, hospitality and platforms like Urban Company and Snabbit, easing chronic attrition and labour shortages across consumer-facing sectors in Mumbai, Bengaluru, Pune and Hyderabad.

— Filed Mon, 15 Jun, 2026, 19:38 IST · Source BL · Consumer & Economy · Updated

Skilling programmes by CII and NGOs are channeling urban slum workers into India's retail, ecommerce, QSR, hospitality and gig platforms like Urban Company and Snabbit, addressing labour shortages and high attrition in consumer-facing sectors.

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