CCI clears Eternal’s pricing model, dismisses dominance-abuse complaint

The Competition Commission of India has rejected a complaint against Eternal, formerly Zomato, finding that its platform, delivery and restaurant-commission charges are linked to online food-delivery services. The regulator also said differing menu prices and disclosed drip-pricing charges do not prima facie amount to anti-competitive conduct.

— Filed Thu, 23 Jul, 2026, 20:08 IST · Source Financial Express · BrandWagon · Updated

CCI rejected a dominance-abuse complaint against Eternal, finding its platform, delivery and restaurant-commission charges reflect online food-delivery services. The regulator said differing menu prices and disclosed drip-pricing charges do not prima facie constitute anti-competitive conduct.

Why this matters

The ruling follows recent Eternal signals showing Q3 quick-commerce revenue up 202%, more than 200 stores added and quick commerce reaching breakeven, alongside strong Q3 FY26 gains.

Retail-company signals are accelerating, up +1052400% QoQ.