Cars24 Scraps Job Titles, Recasts Every Employee as a 'Builder' in AI-Driven Flatland Model
Used-car marketplace Cars24 has eliminated all job titles, grades and hierarchy bands under a radical 'Flatland' restructuring. The 18-month redesign lifted revenue per employee 50% YoY and added ~300 bps to EBITDA, with 41 million monthly active users on the platform.
Used-car marketplace Cars24 eliminated all job titles, grades and hierarchy bands, giving every employee the single designation 'Builder' under an AI-driven 'Flatland' model, following an 18-month redesign that lifted revenue per employee 50% and added ~300 bps to EBITDA.