Cars24 deploys 400 AI voice agents, claims 35% sales conversion uplift
Used-car platform Cars24 has scaled ~400 conversational AI agents for lead qualification and assisted sales, reporting a 35% lift in sales conversion. Sister brand Nisho is leveraging multilingual voice agents for customer queries, signalling growing ROI from voice AI in Indian retail operations.
Cars24 deployed ~400 AI voice agents for lead qualification and assisted sales, reporting 35% sales conversion uplift. Nisho uses voice agents for multilingual customer queries, citing better resolution rates and cost savings, illustrating ROI from conversational AI in Indian retail.