Airtel expands AI fraud controls, citing a 68.7% drop in customer financial losses
Bharti Airtel says its Safe Network has identified 86.7 billion spam calls, 3.5 billion spam messages and blocked more than 1.1 million malicious links since September 2024. The telco says its network-level fraud controls have reduced customer financial losses by 68.7%.
Bharti Airtel expanded its AI-led Safe Network fraud controls, identifying billions of spam calls and messages and blocking malicious links. The telco says its network-level interventions, spanning OTP scams and fraudulent websites, reduced customer financial losses by 68.7%.
Why this matters
The fraud-control rollout adds a network-quality angle as Airtel led June wireless additions and added 2.99M users, ahead of Jio's 2.15M.
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