Air India says turnaround will take 5–10 years as FY26 revenue and losses remain under pressure
Tata Sons says Air India’s overhaul of fleet, systems and talent is progressing, with customer NPS improving from -35 in FY23 to +42 in June 2026. Air India reported FY26 revenue of Rs 71,870 crore and a Rs 15,367.75 crore loss after tax; wide-body refurbishments are targeted for completion by FY28.
Tata Sons says Air India’s turnaround will take 5-10 years amid fleet, systems and talent overhaul. FY26 revenue fell to Rs 71,870 crore and losses remained substantial, while customer NPS improved sharply. Wide-body aircraft refurbishment is targeted for completion by FY28.
Why this matters
The turnaround update follows Air India’s phased Boeing 787 door-handle modifications under an FAA safety directive, adding operational compliance work to its fleet and service overhaul.
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