76% of app-taxi users back driver-cancellation penalties as Maharashtra caps surge fares

A LocalCircles survey of 22,317 respondents across 288 districts found strong support for penalties on drivers cancelling accepted rides. Maharashtra’s 2025 aggregator-cab policy sets fare-linked cancellation charges and caps surge pricing at 1.5 times the base fare.

— Filed Mon, 3 Aug, 2026, 16:24 IST · Source NDTV Profit · Updated

A LocalCircles survey found 76% of Indian app-taxi users want state-level penalties for drivers cancelling accepted rides, following Maharashtra’s 2025 aggregator-cab policy that imposes fare-linked cancellation penalties and caps surge pricing.

Why this matters

No related recent signals are provided; the policy pairs rider-backed action on accepted-ride cancellations with a 1.5x cap on surge fares.

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