60% of Indian shoppers want personal AI agents, Adobe report finds
Adobe's 2026 AI and Digital Trends Report places India ahead of Asia Pacific peers on agentic AI appetite: 60% want personal AI agents, 62% are open to AI concierge shopping, and 65% already lean on AI for product recommendations — a clear cue for retailers to build agent-led commerce stacks.
Adobe's 2026 AI and Digital Trends Report finds India leads Asia Pacific in agentic AI appetite, with 60% of consumers wanting personal AI agents and 62% open to shopping via virtual AI concierges, signaling opportunity for Indian retailers to deploy agent-led commerce.
Why this matters
Adobe is doubling down on India's AI commerce opportunity, following its recent Euronet tie-up to distribute Creative Cloud and Firefly via Amazon.in and Flipkart — both moves point to an agent- and AI-led retail playbook.
Omni-channel signals hold steady at 430 in the last 90 days, with agentic AI emerging as the next layer.